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Hilos Black

Shipping

Free shipping to anywhere in the U.S.!

We’re in pre-sale, so you can expect your order to arrive early Fall of 2020. Once we’ve launched in the Fall, and with everything being made to order, it takes us about 3-5 days to 3D print, assemble, and quality check your shoes. Once your pair is packaged up and ready to go, you can expect it at your door within 3-5 business days – shipped with love from Portland, OR. We’ll shoot you an email with a tracking number once your shoes are on their way so you can keep up to date.

Flat $20 fee for international shipping using DHL.

Returns and Exchanges

Every part of your shoes is made to be disassembled and reused, so we encourage returns. We want you to shop with confidence, so we have a 90-day satisfaction guarantee on everything we sell. If you don’t love what you get after you try it on for a few days, send it back to us using the accompanying return label you received with your order.

If you felt like you ordered the wrong size or color and want to exchange, use the return label to note the changes you’d like made and send us back your shoes. We’ll take care of you.

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